Evergreen Orchard Shipping Guide
Welcome to Evergreen Orchard! We are dedicated to ensuring your order reaches you in a timely and transparent manner. This guide outlines our shipping procedures and policies.
Shipping Destinations
We currently ship to all addresses within the United States.
Understanding Your Delivery Timeline
Our delivery schedule is structured to get your items to you as efficiently as possible. All processing and transit times are based on business days (Monday through Friday).
Order Cutoff Time: Please place your order by 5:00 PM (EST) on a business day for it to begin processing. Orders received after this time will be processed on the following business day.
Handling & Processing: After your order is confirmed, our team will prepare it for shipment. This step typically takes 1 to 2 business days.
In-Transit Time: Once your package has been dispatched, it will travel with our carriers for an estimated 4 to 6 business days.
Total Estimated Delivery: From the moment you place your order, you can expect your package to arrive at your doorstep within 5 to 8 business days.
Our Shipping Partners
To provide reliable and secure delivery, we entrust your orders to a network of established carriers, including:
Shipping Costs
We believe in straightforward, value-driven service. That's why we are pleased to offer complimentary free shipping on all orders. This offer applies to all deliveries within the United States, with no minimum purchase required.
Tracking Your Package
Once your order leaves our facility, we will send you a shipping confirmation email. This email will contain a tracking number, allowing you to monitor your package's journey via our Order Tracking page.
If You Have a Delivery Concern
Should you experience any significant delays or believe your package may be lost, please contact our customer service team immediately. We are here to investigate the issue and help ensure your order is completed.
We're Here to Help
Have more questions? Our team is ready to assist you during our standard business hours.
Customer Service Hours: 9:00 AM – 5:00 PM (EST), Monday through Friday.
CONTACT INFORMATION
Store Name: Evergreen Orchard
Address: 485 Hauser Avenue, Holbrook, New York 11741, United States
Email: info@evergreenorchard.com
Phone: +16313067732
Customer Service Hours: Monday-Friday 9:00 AM - 5:00 PM (EST)
We do the best we can to reply to your e-mail within 1-2 business days.
